Let's Find Your Stay

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Enter the travel details for your hotel stay

Select the travel dates

Hotel

Select the hotel

Reservation number

Enter the reservation number

Six digits after the HL - prefix, top right of your email

Guest last name

Enter the last name

Number of guests

Enter the number of guests

We couldn't match that reservation

The number and last name must match the booking exactly. Group bookings are held under the lead guest's name.

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For your security we’ve paused lookups for 15 minutes. Send us the details instead and we’ll check by hand.

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Let's find your stay

Three details from your confirmation email and we’ll open your hotel’s guest app, ready to go

Hotel

Trip dates

Check-in

Check Out

An approximate range is fine.

Guest last name

Guests on the reservation

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